Setting up Conditions in a flow when someone buys a product thats on Pre-SALE

Question

Hi Guys - hoping someone can assist.Im new to Klaviyo and starting to get my head round the conditions but im struggling with a few.BackgroundI sell Dog leads and Harnesses on my website safely-secured.comI have sold out of some sizes and these are now on PRE-SALE.SolutionCan someone please help me with my flow so that when someone buys a product thats on Pre-Sale, they don’t get the usual ‘thankyou for buying’ email, but instead another one saying ‘thanks for buying on pre-sale’Below is the current flow.  Any advice would be greatly received.Matt

Dov · Accepted Answer

Hi @SafelySecured,Thank you for sharing your question with the Klaviyo Community and welcome to Klaviyo!First, I recommend grouping all pre-sale items into a discrete collection in Shopify.Then, add a conditional split to your flow using the filter button for “Collections”.“What somebody has done > Placed Order where collections contains > Pre-sale”. That will put all pre-sale buyers down the “yes” path of this split and this is where you’ll place your pre-sale email. And down the “no” path you’ll place your non-pre sale item email.Thanks and have a great day.

SafelySecured · Answer

Great thanks mate will give that a go

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