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shopify ,easyship klaviyo post delivery flow.

  • 5 February 2024
  • 3 replies
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If EasyShip can send the delivery info to Shopify, can Klaviyo then use that info? so i can use that data as trigger for post delivery flow 

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Best answer by stephen.trumble 5 February 2024, 19:16

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Userlevel 7
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Hey @lush 

Welcome to the Klaviyo Community. So glad you found us!

The integration with Shopify only syncs certain data from your store. As we do not have a native integration with EasyShip, some of this information may not currently be synced from your Shopify store to Klaviyo as part of the Fulfilled Order metadata. You can confirm this by reviewing the metadata synced from your Fulfilled Order event either using the email preview tool or by reviewing the raw event data.
 
EasyShip may not be appropriately passing these shipping details to be synced as part of the Shopify Fulfilled Order event passed to Klaviyo accordingly. In order for the email to dynamically populate this sort of tracking information, it must be present in the Fulfilled Order event for Klaviyo to reference it. 

If it is being passed correctly and you have verified the event data is being synced with Klaviyo, you can use a Fulfilled Order triggered flow and use the dynamic event variables in your templates to populate the correct information.

Hope this helps!

 

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can you tell if shipstation have a native integration and this will work with their software without 3rd party software 

Userlevel 7
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Hey @lush 

We do have an integration with ShipStation! You can find more details on the page I just linked. This will definitely provide you that data and information you are looking to include in your messaging!

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