Hi @NextLevel 

Thank you for posting your question in the community. 

While I have not specifically run into this challenge I wanted to chime in and see if I could help point you in the right direction to get the HTML tags removed. 

Klaviyo uses django web framework. When I create custom code to format shopify data I reference the Django documentation frequently. 

https://docs.djangoproject.com/en/5.0/ref/templates/builtins/

In your case, there is a condition called Striptags which is supposed to remove HTML tags from a block of text. 

I am not an expert in Django, but play around with it, I think if you add the following to your code, it could do the trick.

{{ value|striptags }}

{% catalog event.VariantId integration='shopify' %}{{ catalog_item.description|striptags }}{% endcatalog %}

Please let me know if that does the trick!

@In the Inbox 

@In the Inbox thanks for your answer.

It works, but then there are no blank spaces between sentences and no paragraphs

Any idea how to solve this?

We dont whant to strip the html but to insert the html.

Please help!

Hi @Enelclavo 

Thank you for the follow up. While the initial goal of remove the HTML tags for the content did work, I am sorry to see it’s completely removed the formatting from the email. I’d be curious if any of the other Champions might have an idea here to help @Bobi N. @Omar @retention? 

@In the Inbox