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Spamming emails despite conditions on time

  • 4 March 2023
  • 1 reply
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So I have an abandon cart flow and I have something in my cart. It is set to wait a certain amount of time before emailing but it just spams me… Like email every hour repeatedly, how do I stop it from spamming my customers :S

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Best answer by Omar 4 March 2023, 14:14

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Userlevel 7
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Hi @scott taylor,

Can you share a screenshot of your flow?

Can you also check if you disabled your ecommerce platform abandoned cart configuration (i.e. in Shopify).

Regards,

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

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