Hi there,
We have created a flow where we send a confirmation email, including some of the custom properties the subscriber has entered when signing up. As the trigger is based on the list subscription, this works well.
But we would like to give the opportunity to the subscribers to update these custom properties by using the sign up form again and send another confirmation email with the updated infos.
Updating the custom properties work well, but we don’t seem to be able to start the flow again, as the profile is already subscribed to the list. Is there any other way to trigger the flow?
We have also tried a workaround where we include in the sign up a custom property that marks if an email should be send and a trigger that is based on a segment which asks for this detail – and after sending in the flow update the property of the profile so it is excluded from the segment. Next time filling out the form, it should be put in the segment again. Technically, this more or less works but has a lot of timing issues and instabilities…
Any chance to solve that in a more straight-forward and elegant manner?
Thanks
Stephan