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Hi there,

I am setting up a website that has a subscription service for Online Coaching. I want to create a flow so that when a subscription has been confirmed through either through the website or a Stripe payment a ‘Welcome’ email is sent straight away, the next day another email is sent to explain the coaching process, the day after the check-in process is explained and the day after that the training plan is explained. 

Any support/solutions would be great!

Thanks,

Tom

Do you have a pre-built integration for these payments? i.e. Shopify, WooCommerce, Square, Stripe, etc? 

If so, I’m sure they all have events that correspond to a payment. You can use that event to trigger the flow, and then build out your emails from there.

If you didn’t want it to trigger on every payment event (although, you could still use the event and set up filters to handle this too), you could manage the settings to add these contacts to a list or segment the first time the event gets fired. Then use the fact that they are added to list or segment as the trigger.

 

If you don’t have a pre-built integration or the ones I mentioned don’t have this capability, you could always make your own. Almost all web platforms (shopify, wordpress, hubspot, etc.) allow you to build custom functions that would allow you to send the information to Klaviyo when the payment is collected. Stripe allows this too.


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