Hey all, I’ve tried to open a ticket about this issue but they’ve been unable to reproduce it so i figured I’d check with y’all and see if anyone else has experienced this. Normally when we send a test email from the campaign editor it arrives with the subject line and preview text of the campaign, (with [test]) and from the specified sender. However, in two of our accounts, and only when one particular user is doing it, they sometimes end up sending from “Klaviyo Preview Mailer” with the subject line “2023-03-03 11:36 TRI 5 Image Panels Preview” and with preview text pulled from the body of the email.
Has anyone else had this happen? Have any idea why it’s happening or figured out how to stop it?
Thanks,
Ben
