the 3rd newsletter of campaign was not sent - why?

  • 25 April 2023
  • 1 reply

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Hi Guys,

following issue.

I had setup a campaign with 3 mails.

For some reasons I recognized after the campaign started that the 3rd mail was delivered, second not, coz second was still a draft and not live. (I have checked this by adding an email from me to the subscriber list).

ok so I have moved the 3rd (already delivered) newsletter above the second mail and set the second mail from draft to live.

This mail supposed to be send out yesterday but it didnt. not to anybody. 
Do you know the reason? Do i need to trigger it manually? But of course there are new subscribers which maybe did not receive yet the 2nd newsletter. therefore i dont want to send them the 3rd mail now





Best answer by stephen.trumble 26 April 2023, 11:16

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Userlevel 7
Badge +60

Hey @DaveSG 

Thanks for coming back to the community for help with your Welcome Series flow!

Check out these other community post on the same topic. They also contain a lot of useful Help Center Articles that explain in more detail what you are looking for!

Hope these post help!