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Trigger Event Based on Shopify Order Paid event

  • 11 December 2023
  • 4 replies
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Does anyone know if it is possible to set up a flow using Shopify Order Paid event as a trigger?  I need to send an email to the purchaser (who may or may not be a subscriber) with a link to fill out a customization form but unable to figure it out so far.  Any assistance is appreciated.  Thanks.

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Best answer by bluesnapper 12 December 2023, 14:19

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Userlevel 7
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Welcome to the community @Vogue 

For a placed order event, the flow trigger is ‘placed order’. If you have only a selection of customisable products, you’d need to filter for those.

As this is a transactional email relating to their order, you need to be able to send it irrespective of the contact’s subscription status and also not include an unsubscribe link. To do all that, you’d need to create your flow/email and then contact Klaviyo to approve it as transactional i.e it only contains content relating to their order and does not include any marketing content. More info on that here: https://help.klaviyo.com/hc/en-us/articles/360003165732

Does that answer your question?

Regards

Andy

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Thanks @bluesnapper.  I was able to get it set up and triggered correctly.

Userlevel 7
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No problem @Vogue Glad you got it sorted!

Regards

Andy

Thanks @bluesnapper.  I was able to get it set up and triggered correctly.

Hi there. Could you share exactly how? 

All I managed to do is create a Placed Order Trigger. That’s all

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