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Trigger for order delivered via Shopify

  • 2 March 2023
  • 2 replies
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Badge +1

Hi,

 

We recently started using Klaviyo and we hoped that there would be a flow trigger for ‘order delivered’ via Shopify. We know that we automatically send those emails through Shopify currently to our customers, but it would be great if Klaviyo had that trigger set up as well for us to use. Does anyone have any indication if this is in the works?

 

We know there are integrations like Aftership, but we ship our orders through Skubana and prefer to keep using that platform (we use UPS and Endicia through Skubana for shipping our orders).

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Best answer by Omar 4 March 2023, 14:47

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Userlevel 5
Badge +12

Hi @sandgrensclogs 

Welcome to the community,

I think that right now there is no out of the box trigger to use for that, but you have multiple options how to approach this - you can build custom trigger using Klaviyo API or maybe estimate times are ok for u than you can use Fulfilment trigger.

More about it you can read in post of one of Community Champion @retention here: 

 

Userlevel 7
Badge +44

Hi @sandgrensclogs,

Owning the delivery experience is key for a good customer experience. We've been having really great results using wonderment.com (created by ex-Klaviyo employees) that extend the amount of events you can use to send emails to clients. Even if you're using a different platform.

If you need help or have questions feel free to send me a DM.

 

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

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