Trigger Klaviyo flow for order in progress from Big Commerce?

  • 10 April 2024
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I would like to be able to trigger a flow on Klaviyo when a customer’s order status in Big Commerce changes from “Awaiting Fulfillment” to “Awaiting Shipment”. I don’t see that as an available metric, though. Is it it possible to add that? I would like to be able to notify the customer that their order is in production -- they already get a notice when it’s completed/shipped, but I would like a notification before that.


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