Hello!
I'm currently working on a 'checkout started' email flow and I'm having trouble pulling a custom property, specifically the 'Top 3 health goals', from customer profiles into this flow. I have been using the variable {{ person|lookup:'Top 3 health goals' }}
in my email templates, but it doesn't seem to be populating correctly.
When I look at the event properties for the 'checkout started' event, I don't see any of the profile properties.
Is there a way to make customer profile properties available in event properties, or another workaround to use these profile properties in my email flow?
Thank you!
Best answer by Brian Turcotte
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