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I recently updated the name of my website’s main pop up sign up form to be more intuitive. I also changed the $source value that clicking the “subscribe” button assigns to the new customer profile to match this form name.

However, I have about 5000 customers who subscribed to my mailing list through this form before I updated the $source value. I am now trying to update the $source value of these old customers to the newer $source value.

First, I created a list that contains just the profiles with the old $source value.

I then tried to create a flow for this list to go into that would update the existing $source value property, but I’m running into an issue. When I select $source as the property to update, it shows me the list of all the $source codes across all of my customers, but I can only select the numerical ones. Is there any where to be able to select the text codes? I am hoping to update these profiles to the code “Home Page Pop Up.”

Thanks for any help!

 

 

Hey @jobrien 

Welcome to the Community! Happy to help!

Our $source values reference back to a number within our system. This is gone over here:
Source value reference

I would suggest updating the profiles by exporting only the emails from the affected list. Adding a column in the CSV file with the updated source. The file would look like first header email, second header source. Then you can re-import the CSV into a new list and it will update the profiles. Once completed you can delete the list, this will not delete the profiles.
How to import profile properties using a CSV upload

We definitely understand that this does require some more work, so I'm happy to provide this as feedback to our product team. Hope this helps!


Great, that sounds like a decent work around for now. Once I have my edited CSV file with the correct $source value, do I just make a brand new list just as a way to upload the information? Then after the upload finishes, can I delete this list? If I delete the list will the updated source property stay across all of these profiles?


Hey @jobrien 

Sorry for the delayed response. You are correct, once the property has been updated to the profiles you can delete the list without it removing the updated property!


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