The Woocommerce integration is very basic and straightforward. If your client is saying it’s not possible, either:

1. he’s not very good at running a WC site and should seek technical support
2. he has an extremely sophisticated code-base and adding new snippets would break other functionalities (though, I don’t see how that would be possible).

I would find out which one it is and go from there.

Do you have any directions on how to set this up? I don't think the code is too sophisticated 

Klaviyo already has extensive documentation on the integration. Just search their help library.

Hey @jackburk,

Adding to @DavidSandel’s point, you can set up a custom “Add to Cart” event/metric for WooCommerce by leveraging Klaviyo’s Javascript Track API. You can find other resources that may prove helpful in creating this custom event from the articles Klaviyo offers below:

• Getting Started with Klaviyo APIs
• Track and Identify API Reference
• Klaviyo's REST API References
• Setting Up API-based Transactional Events
• Setting Up API-based Website Activity Events
• Integrate a Standard Ecommerce Platform
• Integrate a Subscription Ecommerce Platform
• Technical Terms Glossary

Hope this helps!

-David