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Unable to set up a dynamic table for reviews


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Hello! I am attempting to set up a dynamic table (images only) for reviews and can’t seem to hit on the correct entries for the following fields as the table tests as blank:

Thanks so much in advance!

 

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Best answer by retention 21 May 2024, 17:49

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Hi @Birdie6564, welcome to the community!

Looking at the variable names, is this using Klaviyo Review or are you trying to build a review request email for a 3rd party review system?

If you are using Klaviyo Reviews, those variables seem correct to me if you are using the Klaviyo “Ready to review” metric as your Flow Trigger.

Can you share a screenshot of your Flow Setup?  Or, when you “Preview Email” - see what event is on the upper right like this:

If you let us know, I can better help?

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Hi Joseph -

Thanks for the welcome and your response! It’s so appreciated.

I checked the trigger and it is ‘Ready to Review’ as you highlighted. Perhaps one of the other settings is incorrect in how I’ve implemented the table - I’ve popped a couple of screenshots below:

Table Settings:

And the Content Repeat Rules:

And here is a snapshot of how I’m inserting the image in the table:

 

 

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