Upsell Campaign for Baby Products

Hi @stellapuivoon,

Thanks for sharing this with us.

Using Ordered Product in this scenario is perfectly fine. The most streamlined way to prevent bombarding people with too many emails is to add another flow filter separated by an “AND” criteria: "Has not been in this flow in X number of days" where "X," represents how long you want this user to “wait” before they’re eligible to enter the flow again based on ordering other product(s). Here’s the filter:

So let’s go with the “30 day” example from my screenshot. Say someone purchased 3 items in a single order (and thus recorded 3 Ordered Product events), they would only receive the emails in this flow once because of this filter. It would prevent the other 2 “queued-up” Ordered Product events from processing the user through the flow by “skipping” the user from those emails. This principle would continue to apply until the 30-day mark. Now, if the same user placed another order 35 days later, they would again be eligible to enter the flow - if they again had multiple items in their order, they would again only receive 1 copy of each email in the flow.

I hope that’s helpful.