I have an abandon cart flow and I am using trigger splits to specify which products to serve the emails to. I have a trigger split that if checkout contains items (products) a,b,c,d,e,f, “YES” to continue with a sequence of three additional emails. If “NO”, then I have a another trigger split that if checkout contains items (products) g,h,i,j,k, “YES” to continue with a different set of three emails. But what happens if a cart contains item/product “a” and “h”. Would the customer get two emails?
Best answer by Manny SinghView original