Hi folks,
I would like to ask my customers for ratings for trusted stores.
However, I wonder how I can check this?
If I send the mail within the flow and tell the customer that they will receive 10% off their next order if they leave a review, then I wonder how I can check this. Is it even possible?
Thank you for your help.
Regards
Björn
Hi
Yes, it’s possible. If the review platform you are using pushes review events to Klaviyo, you can trigger a flow from those events. I do this in ‘thank you’ flows (example below) - but I do not offer a discount. When they post a review, they enter the reviews flow.
You should check with your reviews platform’s T&Cs as some do not allow financial incentives to be offered in return for a review.
Hope that helps
Regards
Andy
Hi,
thank you very much.
That helps a lot.
Regards
Björn
No problem
Regards
Andy
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