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Warning Sign with links to email campaign

  • October 30, 2024
  • 3 replies
  • 120 views

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Hello I just posted an email campaign and links to my website are showing up with a warning sign when I click on them from Outlook. Not happening with gmail!

It says this site has been reported as unsafe hosted by ctrk.klclick.dom

I understand this is for tracking links to my campaign through Klaviyo, but I have not had this issue in the past and it not a good warning especially for an ecommerce store.

The campaign has already gone out! 

Why does this come up? I do have an SSL certificate for the website.

HELP!

Ragini

Best answer by Triveda

Hi RB Digital

Klaviyo did manage to sort it out for me. I think the issue is browsers that block what they see as ad content. I was having an issue with emails sent to outlook email boxes and being blocked by Explorer when opening.

Klaviyo has a new feature now to overcome this issue, I suggest contact them and see if you are eligible. 

I had done tests before sending but best to send a live campaign to yourself before sending it out to a large segment.

Good Luck! 

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Did this topic or the replies in the thread help you find an answer to your question?

3 replies

Will at Verve
Partner - Silver
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  • Partner - Silver
  • 8 replies
  • October 30, 2024

Hi there Triveda, 

I have not yet come across this when setting up email campaigns for clients so therefore...

I cannot answer this question for you however what I can do is send over a very useful forum that may help with your enquiry. 

Hopefully this helps answer your enquiry. 

Kind Regards, 

Will 


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  • Contributor I
  • 2 replies
  • November 5, 2024

I have the exact same issue and I just sent a campaign to 14,000 people… I sent multiple test campaigns to myself before sending it to my entire newsletter list and now I have people complaining that none of the links work… This is a huge problem for me. 


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  • Author
  • Contributor I
  • 1 reply
  • Answer
  • November 6, 2024

Hi RB Digital

Klaviyo did manage to sort it out for me. I think the issue is browsers that block what they see as ad content. I was having an issue with emails sent to outlook email boxes and being blocked by Explorer when opening.

Klaviyo has a new feature now to overcome this issue, I suggest contact them and see if you are eligible. 

I had done tests before sending but best to send a live campaign to yourself before sending it out to a large segment.

Good Luck!