Skip to main content
Solved

Welcome flow test email sends twice


Forum|alt.badge.img

Hi all! Last night I added the first email in my welcome flow, when I sent the test emails (I manually entered the emails, sending just to myself and my partner) they went to both email addresses twice.

I don’t think it can be a double contact issue, because I wasn’t using my list, just entered the two email addresses. Any idea how to solve this?

(The emails also went to spam for both of us, but I think that’s a later problem 😂) 

Best answer by ryan-salesflow

@danika.ft.art , did you try a 2nd time? Could have just been a glitch.

View original
Did this topic or the replies in the thread help you find an answer to your question?

4 replies

Brian Turcotte
Forum|alt.badge.img+37

Hi @danika.ft.art!

This topic is actually addressed in another thread, here:

 

Best,

Brian


Forum|alt.badge.img
  • Author
  • Contributor I
  • 2 replies
  • April 26, 2024
Brian Turcotte wrote:

Hi @danika.ft.art!

This topic is actually addressed in another thread, here:

 

Best,

Brian

Thanks @Brian Turcotte :) I did see that thread before I posted, but it didn’t answer my question.

Because I’m just sending test emails, there’s no possibility of multiple email address sign-ups for the same person using one mail provider. I’ve just manually entered two email addresses (mine and my partner’s) and both of us got the email twice.

For the same reason, the problem also can’t be that I’m using identifiers other than the email address. I’m not -I’m manually typing in each email address.

I’d be very interested in any other thoughts you might have, and really appreciate you taking the time to read my post!

 

Danika :)


ryan-salesflow
Partner - Silver
Forum|alt.badge.img+3
  • Partner - Silver
  • 7 replies
  • Answer
  • April 26, 2024

@danika.ft.art , did you try a 2nd time? Could have just been a glitch.


Forum|alt.badge.img+1
  • Contributor I
  • 2 replies
  • January 21, 2025

Hi,

I am facing the below, can any one help me about it?

When I try to send a test email. The page keeps showing the below error message:

“Could not send preview email”

I have tried reloading the page but it doesn’t work, and I tried to check by another emails, showing the same. Anyone had the same issue and know how to fix it?