I’ve built out my first internal employee newsletter and would like to link my colleagues to content like our newest blog, surveys, etc, but in the test emails when I try to click on the links that I myself put into the email, Avast is quitting the connection and saying it’s a phishing link. Anyone else have this problem?
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Hey
Thanks for reaching out for help with this!
This is usually because of settings that your IT team has put into place to protect your company. I would contact them to find out if there are any settings that need to be updated so your company firewall doesn’t block them.
Adding to what
Additionally, you may want to consider setting up “dedicated click tracking” so that all the links in your emails (for click tracking) uses your own branded domain instead of “trk.klaviyomail.com” - as this is commonly caught by IT systems (like Avast or other tools) due to it not matching the domain that the email was sent from. (E.g. email is coming from yourdomain.com, but all the links are going to trk.klaviyoemail.com” - even though those links properly redirect to its destination url) - these may look suspicious and hence blocked).
You can see more about that here and see if that’s something you want to do, here are some resources that might help you - just note it requires access to your domain registrar (where you got your domain name from) and you may need your IT/Security team to be involved to do these domain level configurations.
Hope this helps!
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