Hi,

I set up a new segment based on the purchase of a promotional product.  Clients are being added to the segment without any issues (143 to date).  I then set up a flow where to trigger was someone entering this group.  The flow was only made live about 5 days after the segment was set up and activated on 6th November.

So far only 20 people have been through the flow but based on the 9 day delay I set up in the flow 69 clients should have received their first email. 

Could it be that because I didn’t set up the flow after activating the segment some people have missed entering the flow?  And if this is the case how do I manually enter them?