Why aren't my breakdown of Placed Orders showing in Campaign's settings?

Question

Hey Klaviyo,Since yesterday July 23, I cannot see the breakdown of placed order in our recent campaign.It says here that there were 10 Placed Orders for the campaign.But when I check the breakdown of orders, this is what I see.Same goes with our past campaigns that has new orders for July 23 up to now. It does not show the breakdown of the new orders, but I can still see the orders before July 23.Let me know if there is anything I need to do so I can troubleshoot this. Thank you.

Taylor Tarpley · Accepted Answer

Hi there @wowsann,Thanks for sharing your question with us!Do you mind sharing if this is still a persisting issue? Since the Placed Orders were reordered and attributed to the campaign in the first screen, the issue could be that it was a momentary display issue that could be rectified by the following:logging out of your accountthen in againclearing the cache and cookies from your browseropening this tab in an incognito windowThanks for participating in the Community!-Taylor

wowsann · Answer

Thanks for the help, Taylor!This has been solved already. :)

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