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why can i still see my klaviyo flow on my website after deleting the flow from klaviyo

  • 4 January 2024
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I wanted to delete one of my flows from my Shopify website since it was causing inconvenience for my customers. But even though I deleted the flow on Klaviyo 12 hours ago, it's still visible on my website. 

Why is this happening, and how can I completely remove it from my Shopify website? Even though I deleted it from Klaviyo, it's still visible on my Shopify site.

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Best answer by KatherineB 4 January 2024, 14:47

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KatherineB
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HI @Leo_0810 thanks for posting in the Klaviyo Community! Can you clarify what you mean a bit more? A Klaviyo flow sends emails and wouldn’t be visible on the website. 

 

If you are talking about an opt-in unit (pop up) to sign up to email, you would need to turn the opt in off in order for it to stop showing.

Here’s some more information about sign up forms for you from Klaviyo;

Katherine - &BAM | 2023 Klaviyo Champion and Elite Partner

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