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Can I trigger a different email from a different pop-up variation?

  • 30 December 2020
  • 4 replies
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Userlevel 1
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I'd like to A/B test the same pop-up design with a variation in the messaging: free shipping v. 10% off.

Can I set up the flow to segment between pop-up variant A and variant B to send a different email depending on which pop-up you were served?

Thank you,

 

Jonathan

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Best answer by k.mcevoy 4 January 2021, 17:35

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Userlevel 4
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Hi there, thanks for contributing to the Community!

 

Yes! You can leverage custom hidden fields in forms and then use those profile properties as conditional branches within your flow.:

 

This will allow you to send customers different emails depending on which form they submitted. 

 

Thanks again for being a member of the Community!
 

Kelsey 

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Thanks Kelsey, that's a clever solution. I didn't even realize that the submit buttons passed on hidden fields.

Hi @k.mcevoy ,

Which property does i have to set, that this work?

Userlevel 6
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Hey @Lilly,

You can actually set your properties and values to be whatever you want them to be. This would all depend on how you have things set up and for your own organizational purposes. In addition to the Help Center articles that @k.mcevoy included, I would suggest taking a look at the following resources that can further help you understand how to utilize profile properties with conditional splits:

I hope this helps!

David

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