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Cannot View Hyperlink in Body of Email

  • 6 October 2021
  • 2 replies
  • 72 views

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I am creating a pre-launch campaign being sent via email where I am inviting people to visit our website. I have created a hyperlink (visit our website) but it shows up as a blank in the body of that email. Will it be visible after it’s sent out or I have done something wrong?

Thank you!

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Best answer by Dov 7 October 2021, 19:41

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Hi @WWNYC,

Thank you for sharing this question with the Klaviyo community.

I would double-check the link color you have in the “Styles” tab on the left-hand side of your email. If the link color matches the background of your email, you won’t be able to see the link. I would adjust the color to see if that was the cause of the issue.

Then, I recommend sending yourself a preview of the email to see how it displays.

If you are still having trouble, can you send me a screenshot of what you’re seeing in the template and what is displaying when you preview?

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Thank you! That’s solved the issue!!

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