We recently started a winback flow with a delay of 72 days which we now think is a little bit too short delay for our products.
We want to change the delay to 120 days instead to minimize the risk of spamming our customers.
What´s the best way to do this? We have like 3000 people in this flow “waiting” to get their winback emails.
Can we set the flow in draft and create a new one? What will happen to the people waiting in the old flow?
Thanks in advance!
Best answer by alex.hongView original