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New Welcome Series Flow

  • 30 December 2020
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For the new year, I’d like to replace my old Welcome Series Flow with a new one.  Obviously, I turn off the old one, then change the status on the new one from draft to live. 

 

But what happens to all the customers who are currently going through the old flow?

 

I collect emails with JustUno. Do I have to change the integration settings to make sure they dump into the new flow?

 

Is there anything else I should do?  I suppose all the customers working their way through the old flow won’t receive any ore emails unless I manually dump them into the new flow, correct?

 

Thanks

 

 

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Best answer by k.mcevoy 4 January 2021, 17:24

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Hi Cynthia, 

 

Thanks for contributing to the Community! 

 

I recommend completing all the emails for the new flow, and once the emails are ready change the JustUno Integration Settings to point to the new list that is triggering the new flow. Continue to keep the old flow live until all the existing contacts have completed the series and then turn the emails within that flow to draft. 

 

Let me know what you think, and thanks again for being a member of the Community!
 

Kelsey

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