Solved

SMS Activation for Australia

  • 10 February 2021
  • 1 reply
  • 599 views

Badge

Hi Community,

 

I would like to udnerstand how to set-up and activate my Klaviyo account for SMS messaging. 

Is this possible to do quickly? Did you use a developer to support you with activation?

 

Regards

Siobhan 

icon

Best answer by Paul S 11 February 2021, 19:53

Hi @Shiv_Siobhan,

 

So at this time, SMS can only be sent to US numbers so if you’re looking to utilize SMS for Australian customers this cannot be accomplished through Klaviyo. This doesn’t necessarily mean that it won’t be available beyond the scope of US numbers in the future, but that is what we have available at this time. 

 

Here is a link to an article on Getting Started with SMS if you still want to take a look through documentation on how this would be set up for customers that do have US phone numbers. 

View original

1 reply

Userlevel 5
Badge +3

Hi @Shiv_Siobhan,

 

So at this time, SMS can only be sent to US numbers so if you’re looking to utilize SMS for Australian customers this cannot be accomplished through Klaviyo. This doesn’t necessarily mean that it won’t be available beyond the scope of US numbers in the future, but that is what we have available at this time. 

 

Here is a link to an article on Getting Started with SMS if you still want to take a look through documentation on how this would be set up for customers that do have US phone numbers. 

Reply