AMP email template - conflicts with Klaviyo tracking

Question

I’m trying to setup an AMP email template, but when tracking is enabled on Klaviyo, it tends to over-write some of my AMP template code.

For example,

<div hidden ehidden]="rating < 9">

gets converted to

<div hidden rating < 9 >

This leads to ‘Invalid AMP error’ when I open the email in my gmail client because the markup is incorrectly constructed.

This issue happens when either Email-to-Website tracking is enabled from Account Settings, or Tracking enabled when sending the Campaign. This seems to be caused because of Klaviyo’s engine allowing custom tracking events like below, which is in conflict with AMP variables.

<input type="hidden" name="event FooBar]" value="Foo Bar">

Adding {% verbatim %} tags does not help to resolve this.

Is there a workaround to this?

Dov · Accepted Answer

Hi @Anbu,Thank you for sharing your question and exploring the Klaviyo Community for some solutions.We appreciate you pointing this out,however, sinceAMP emails require using custom code,Klaviyo cannot help design ortroubleshoot errors for these types of emails. For further assistance with remedying a potential conflict with tracking code, and other services to help your business,I recommendfinding a Klaviyo partner.Additionally, it would be great to hear from other members of the Community who may have hadsimilar experiences, and how they went about resolving.Thank you and have a wonderful day.

Arnav Swifter · Answer

Hey Dov,We are building something for a bunch of our customers, and Klaviyo is an integral part of our integrations. Can you please help us out in anyway, apart from re-directing us to a Klaviyo partner because we have not come across a partner who specializes in AMP email development?Thanks in advance!

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