Hi there,
we want to make a NPS rating and want to email it to our customers (those with email opt-in and those without) - it’s all GDPR-compliant.
I’m looking for some examples of other campaigns like this because I’m trying to figure out how to phrase the “unsubscribe link”.
Also how do I track people who don’t want to receive any more polls? I can’t just unsubscribe then when they’ve never been subscribed before.
Did anyone else send polls like this?
Thanks and regards
Hi there
Welcome to the Community! Happy to help!
I would check out this similar question by a peer who asked users to rate their emails between 1-5 stars. I think this could be a great way to get NPS score in a similar way, which would be having a customer click a button and the NPS score is then added to their profile.
Do you mind sharing how emailing people who haven’t opted in to receive marketing are GDPR compliant? I would recommend checking out our documentation on how to collect GDPR-compliant consent because GDPR requires informed and freely given consent before you send marketing emails to a contact.
Thanks for participating in the Community!
-Taylor
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