Auto-Applying Coupons that are shown as Custom Properties?

Question

Hi there,We’re currently working on a flow that begins with a Justuno modal. When a customer completes the modal, they receive a coupon code via email that’s triggered by being added to a list in Klaviyo but this coupon code comes in as a custom property requiring the {{ person | lookup: ‘Referral_Code’ }} variable syntax. We would like to auto-apply this coupon to a customer’s cart upon clicking the “shop now” button in the email that follows the completion of the form - is there a way to do this? The code technically comes from Shopify as a dynamic code. Also for context - we are using a Justuno pop-up instead of a Klaviyo form because of Justuno’s ability to auto-display codes in a user’s session. I know Klaviyo would be an easy set-up for us, but Justuno’s auto-display feature allows for a seamless customer journey.Thanks!

Dov · Accepted Answer

Hi@Kelly,Thank you for sharing this question with our Klaviyo community.I recommend replicating the format we describe in our help center documentation on applyinga coupon code at checkout. The format looks like the following:mysite.com/?discount=your_codeI would try updating “mysite.com” with your website and replace “your_code” with the person look-up tag:{{ person | lookup: ‘Referral_Code’ }}.mysite.com/?discount={{ person|lookup:‘Referral_Code’ }}Alternatively, you can try to usemysite.com/discount/{{ person|lookup:‘Referral_Code’ }

Tootsweets · Answer

Sorry to piggyback onto this but I need to do the same and don’t fully follow the reply. So we have created a pop up in OptiMonk and when the data is imported to Klaviyo, we have a custom property called coupon_code and that would be the unique code created.

I’m not a developer so I don;t really follow /{{ person|lookup:‘Referral_Code’ }

Please help!

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