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Background image not showing in gmail

  • 26 July 2023
  • 1 reply
  • 133 views

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Hello, 

My section background image is not showing in gmail. Is there something I can do?

Thank you for your help

Katia

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Best answer by Taylor Tarpley 26 July 2023, 22:51

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Hi there @Katia Da Veiga

 

Welcome to the Community! Sorry to hear you’re having an issue with your background image, happy to help! 

 

Do you mind sharing a whether you are using dark mode or whether this template was exported from Klaviyo into Shopify?  

 

Additionally, I’d also recommend using tools like Litmus or Email on Acid to show you how your emails will appear on various platforms by using email preview tools, I know it’s helpful to a lot of our customers! 

 

Thanks for participating in the Community!

-Taylor 

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