Hello there,
i hope you can help me with the following,
I am getting this error when exporting my email templates within the Shopify notifications. When I copy the klaviyo HTLM link, this error message appears.
i will appreciate if someone can help me with that, thank you very much.
Hello
Thank you so much for sharing your question with the Klaviyo Community.
This error is referring to the web view tag:
{% web_view %}this tag will need to be removed from the Klaviyo email in order for the template to work in Shopify. This is because Shopify uses a different type of syntax than Klaviyo, and the web view tag is only compatible with Klaviyo syntax. For more information on exporting email templates to Shopify, I recommend checking out our article on that topic here.
Thanks and have a wonderful day.
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