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cant remove phtos from the original templete

 

Hey @kalanit 

Welcome to the Klaviyo Community and congrats on your first post!

Can you share more information on the trouble you are having removing the images in your template?

  • Are you using the old or new template editor?
  • Is this template saved as universal content?
  • What steps have you taken to remove the images?

I’ll be on the lookout for your response!


Hey @kalanit 

Just wanted to check in, do you still need help or has the issue resolved itself? There has been a known bug that was preventing updates to templates from saving but should be resolved now. Please let us know if you need anything else!


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