Hello,
I've noticed an issue with the new cloning feature. It appears that static products cannot be cloned from one account to another. Specifically, when I add static products to a template or campaign in one account and clone it, the product blocks appear empty when I open the cloned template or campaign in another account. Just to clarify, all static products are accessible across all our accounts.
Previously, before the introduction of the new cloning feature, this process worked seamlessly, with all products being cloned along with the template or campaign. Our workflow typically involved creating a campaign, saving it as a template in one account, and then cloning it to another account.
If this change is intentional, it presents a significant inconvenience as it now requires much more manual work. Could we please revert to the previous functionality, or if there's something I'm missing, could someone provide guidance on how to resolve this issue?
Kind regards,
Julia
Best answer by Taylor Tarpley
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