Question

Custom coded confirmation email

  • 19 December 2023
  • 4 replies
  • 29 views

Badge +3

Hello,

I’m trying to pull the variant color of a specific product on this email:

https://www.klaviyo.com/email/flow/Sm58vD/content

I am trying to pull the data with {{ event.extra.Items.Variant.Attributes.Value}} but it doesn’t seem to be working, can someone help me out?


4 replies

Userlevel 7
Badge +60

Hi there @sperezclavier

 

Thanks for your question! 

 

Do you mind sharing what integration your using and what flow this is for? This will help me better find a solution for you!

 

Thanks for participating in the Community!

-Taylor 

Badge +3

Hi Taylor, 

I believe we’re using an API integration for that? Can you direct me to where I can see that?

 

Thanks,

Userlevel 7
Badge +60

Hi @sperezclavier,

 

To clarify, the integration would be what ecommerce store app you have linked to your Klaviyo account for your website. This would be in your integration tab in Klaviyo. However, you might be connecting your store/website to Klaviyo via API.

 

 I ask because depending on what integration you use, the variable you’re trying to pull in your event data will be different depending on how the integration passes data. Do you mind sharing how you found this variable in the first place? 

 

Finally, do you mind sharing what flow are you trying to pull this data from?

 

-Taylor

Badge +3

Thanks for clarifying Taylor, I believe we have a WooCommerce integration. The flow i’m trying to build is called “Order Confirmation”.

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