Hello Klaviyo! 

My team works with Klaviyo and utilizes their Email Template tool.

While sending out emails, we’ve noticed that some devices will open the original, intended email - while others seem to be getting emails with a different Email Template than we specified.

Attached are examples of the original, intended Email Template:

And the Email Template that sends on certain devices instead (it always chooses this template when defaulting):

Has anyone else had this issue? Any troubleshooting recommended?

Thank you so much!
Darvell