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Error when exporting Klaviyo template into Shopify (Error: Server error Error saving notification)

  • 22 July 2024
  • 1 reply
  • 31 views

I’m trying to export my Klaviyo designed emails into Shopify. I have saved templates in Klaviyo for the order confirmation and shipping notification emails then exporting the HTML into Shopify. However, when I try and save and view in Shopify I'm receiving an error message. Does anyone have a fix for this?

The error looks like this in Shopify:

 

And like this in Klaviyo if I try to preview it (which I assume is because the variables are Shopify not Klaviyo, but just for context):

 

1 reply

Userlevel 7
Badge +60

Hi there @keishstudio

 

Thanks for sharing your question with us! 

 

In my experience, this could be related to either one of the issues highlighted in the similar thread linked below, which is that this could be related to the issue of using a Klaviyo’s product block or unsubscribe link in Shopify.

 

Thanks for participating in the Community!

-Taylor 

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