Hi folks, I am trying to offer a $20 off on the shipping for people who have signed up. I have set the maximum rate to $20. However, if someone's shipping value is $50, the code is not working. It is showing $50 only How can I do this?
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Free shipping coupon code not working
Best answer by bluesnapper
Sorry, but I’ve run out of ideas!
Are you able to contact Shopify support? As the code resides in Shopify and applies to their checkout, I think they’ll be best placed to look into it. They are usually pretty responsive.
I hope you get it resolved!
Regards
Andy
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