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How do I add product variant specific to my Back in Stock emails?

  • November 15, 2022
  • 2 replies
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Hi there,

 

When an item comes back in stock, I’d like to make sure the specific variant the customer was waiting for are mentioned in the email. Currently, if for example, a vest comes back in stock, it will just say “The vest is back in stock”! I want it to say “The Medium Blue Vest is back in stock!” So customers are reminded exactly what they were waiting for. Thanks for any help! 

Best answer by Jakub

Hi @alpacafam,

If you using Shopify integration you can personalize you Back In Stock email by Variant title using syntax as below {% catalog event.VariantId integration="shopify" %} {{ catalog_item.variant.title }} {% endcatalog %}

 

source in Klaviyo help: https://help.klaviyo.com/hc/en-us/articles/360051612751-How-to-configure-back-in-stock-alert-emails

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2 replies

Jakub
Partner - Silver
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  • Partner - Silver
  • 125 replies
  • Answer
  • November 15, 2022

Hi @alpacafam,

If you using Shopify integration you can personalize you Back In Stock email by Variant title using syntax as below {% catalog event.VariantId integration="shopify" %} {{ catalog_item.variant.title }} {% endcatalog %}

 

source in Klaviyo help: https://help.klaviyo.com/hc/en-us/articles/360051612751-How-to-configure-back-in-stock-alert-emails


  • Contributor I
  • 1 reply
  • February 3, 2025

Hi, this is great that the email can b customized to the variant, but is there anyway to get the “notify me when back in stock” buttin to appear for variant to trigger the email is the first place? because currently, it only appears if ALL variants are out of stock.