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How do I add product variant specific to my Back in Stock emails?

  • 15 November 2022
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Hi there,

 

When an item comes back in stock, I’d like to make sure the specific variant the customer was waiting for are mentioned in the email. Currently, if for example, a vest comes back in stock, it will just say “The vest is back in stock”! I want it to say “The Medium Blue Vest is back in stock!” So customers are reminded exactly what they were waiting for. Thanks for any help! 

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Best answer by Jakub 15 November 2022, 16:49

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Hi @alpacafam,

If you using Shopify integration you can personalize you Back In Stock email by Variant title using syntax as below {% catalog event.VariantId integration="shopify" %} {{ catalog_item.variant.title }} {% endcatalog %}

 

source in Klaviyo help: https://help.klaviyo.com/hc/en-us/articles/360051612751-How-to-configure-back-in-stock-alert-emails

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