Solved

How do I add product variant specific to my Back in Stock emails?

  • 15 November 2022
  • 1 reply
  • 704 views

Badge +1

Hi there,

 

When an item comes back in stock, I’d like to make sure the specific variant the customer was waiting for are mentioned in the email. Currently, if for example, a vest comes back in stock, it will just say “The vest is back in stock”! I want it to say “The Medium Blue Vest is back in stock!” So customers are reminded exactly what they were waiting for. Thanks for any help! 

icon

Best answer by Jakub 15 November 2022, 16:49

View original

1 reply

Userlevel 5
Badge +12

Hi @alpacafam,

If you using Shopify integration you can personalize you Back In Stock email by Variant title using syntax as below {% catalog event.VariantId integration="shopify" %} {{ catalog_item.variant.title }} {% endcatalog %}

 

source in Klaviyo help: https://help.klaviyo.com/hc/en-us/articles/360051612751-How-to-configure-back-in-stock-alert-emails

Reply