How to display product regular price and discounted price in the product block in Klaviyo?

@helidirect yeah unfortunately you won’t be able to show comparative pricing within a product block, however, there is a potential workaround you could try since you seem to be manually selecting products (this won’t work for a feed pulling dynamically from catalog). 

You can remove the price entirely from the block, and then use columns to add text below the product images that align with your products. There you can type in the price and the sales price. This isn’t ideal if you plan to change your sales price frequently, but could be an option if this will be the sales price for some time. Then you can drag in buttons to the columns and link to the correct products you’ve selected.

This is ridiculous.  Why would it bring in only one price field from Shopify to put into an email.  Why not bring in the MSRP and discount savings amount?  This was one of the main purposes for my signing up for Klavyio.  If I have to manually enter the product pricing, I can do that thru Mail Chimp.  Please tell me there is a way to show the savings amount in my email template.

Ive Just read through this whole thread really hoping that Klaviyo would have had the functionality added by the end of it. I honestly cant believe that they have such a detailed and complex application and yet dont have such a simple function. Get your act together Klaviyo …..people are loosing money and sales over this !! 

We stumbled on this limitation as well. Is it really that hard to pull in the extra field from Shopify to get the Compare at price? For now doing the work around, but  could lead to outdated prices displayed. Seems like a rookie miss on getting this in the roadmap since it still is not in the product 8 months later.

I've been asking for this function since the day I signed up to Klaviyo 3 years ago and they promised to send it to their team.

It's such a simple request that for whatever reason they keep ignoring. It's marketing 101 to have the regular price as the anchor followed by the sale price. 

I just dont understand why it's not a priority despite so many people requesting it

Sorry, forgot mention the screenshot. Here is the screenshot of the product block

https://cdn.shopify.com/s/files/1/0087/9050/7597/files/2020-12-01_22-21-31.jpg?v=1606879684

Save your money and ditch klaviyo. This upgrade isnt coming anytime soon

Yes I kind of got that far, but this seems to be an incredible basic element missing when Klaviyo is just so sophisticated in so many other respects.  

Hey @KuyaEddie,

That’s an interesting point you make. One thing to keep in mind though is that although you can certainly include an additional price field in the XLM feed, you wouldn’t be able to map it to the standard price field if it has already been used. This would lead you to need to map this secondary price field to something else. Because Klaviyo’s default product block can only take advantage of the default price field for use to display the product price, we recommend building your own custom product block within Klaviyo as mentioned my previous comment to this thread. 

When building your own custom product block, you can then take advantage of these multiple price fields you have included within your XML feed. As a reminder, you can find further instructions on how to leverage this and build your own custom product block from the Solution Recipe 4: Extending Klaviyo’s Product Block Functionality published by the @walid.bendris.

David

@david.to I’m still trying to use https://medium.com/solutions-klaviyo/solution-recipe-4-extending-klaviyos-product-block-functionality-7cea60ae9cda

To get my head around the code and functions. I’ve pored over that article word by word and there’s just some assumed knowledge and jargon that is a road block. And “going to a partner” for this just isn’t an option. 

My main goal is to be able to use that code to be able to manually retrieve data from my catalogue that I’ve fed to Klaviyo using an XML feed. Which I’ve been told is possible. 

In that article above, I draw blanks at 

Use a lookup on product_feed to get the ID of the first item, then use that ID to look up the same item in the Catalog using a Catalog Lookup and pull that item’s name into the HTML table. If you preview the template now, you should be able to see the name of the first item in the selected Product Feed.

I’m sorry what? Lookup on product_feed? How do you mean lookup. Manually? Is there a process? Am I setting up the catalogue/product feeds wrong? I’ve even followed the links around to get an animated step by step to find the catalogue.item** info but it just gives me a broken link even if I follow exactly what’s shown. 

It’s a struggle to begin with and I’m desperate to get through this but the articles don’t really help unless there’s some knowledge there. It should really link back and keep linking back till it gets to the basic steps then you can build forward there.

I’ve asked support for assistance with this but still no reply. 

{% with columns=3 product_feed=feeds.ExampleProductFeed|slice:":6" %}
<table>
  <tbody>
    <tr>{% for item in product_feed %}
      <td>{% catalog item.item_id %}
        <table>
          <tbody>
              <tr>
                <th><a href="{{ catalog_item.url }}"><img alt="{{ catalog_item.title }}" src="{{ catalog_item.featured_image.thumbnail.src }}" /> </a></th>
              </tr>
            <tr>
              <th>{{ catalog_item.title }}</th>
            </tr>
            <tr>
              <td><p>{% currency_format catalog_item.metadata|lookup:"$price"|floatformat:2 %}</p></td>
            </tr>
            <tr>
              <td>
                <p><a href="{{ catalog_item.url }}">Buy Now</a></p>
              </td>
            </tr>
          </tbody>
        </table>
      {% endcatalog %}</td>
    {% if forloop.counter|divisibleby:columns %}</tr><tr>{% endif %}
    {% endfor %}</tr>
  </tbody>
</table>
{% endwith %}

Actually the guides and their subsequent guides look to be dated? The editor doesn’t look like that now. Sorry I’m getting no where with this one. 

Hello @Shopado.com.au and @KuyaEddie,

Thank you both for showing such strong interest in having a comparative price feature within Klaviyo. 

We understand that the lack of this feature has been an inconvenience for many, and we highly appreciate your feedback and concerns. Our internal product teams have been made aware of the strong outpour of support for such a feature. In the interim, @walid.bendris has shared guidance on a workaround within their Solution Recipe 4: Extending Klaviyo’s Product Block Functionality article.

This solution is not a native feature of Klaviyo and is written mainly for developers and technically-advanced users. Due to its custom nature, we would not be able to provide specific guidance to its implementation or troubleshooting assistance. For this reason we do highly recommend working with a developer or working with a member of our Partner Agencies that are better geared towards assisting in this regard. 

We'll be closing this thread at this time as we do not have any updates to share. If there is an update to share we will be sure to reopen the topic for visibility. Again, we appreciate your patience as our teams actively works on exploring this feature.

Thanks for being members of our Klaviyo Community!

David