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We’re an ecommerce brand with a brick and mortar presence and a strong local customer base. We’re opening a new store and I’d like to email my local subscribers a promo they can redeem in-store. 

 

The omnichannel technical problem I'm trying to solve is: it’s easy enough to generate unique coupon codes with Klaviyo, but text-string coupon codes aren’t helpful when you’re trying to redeem it as an in-store purchase. Has anyone else encountered this problem and found a workaround? 

Failing that, here’s a feature request for Klaviyo: It would be helpful to have a scannable code, like a QR code, as an output format for unique discount codes. 
 

Hi @robwillmack,

The company I work for also has an ecommerce store, plus brick and mortar stores. We send coupons and use the barcode template tag to get a scannable code for our retail stores. Here is the logic:

{% barcode_code 'CouponName' height=100 width=200 %}

Replace the CouponName with the name you assigned to it in Klaviyo. We happen to have scanners at our main office so we can double check that the barcode scans correctly, not sure if you have access to something like this or not. I also include the text-string coupon code below the barcode, just in case the barcode doesn’t scan - the person at the register can type it in manually if they absolutely have to. Note that the barcode is technically and image (I think), so customers need to download images on the email for it to show up.

Here’s the article I found when first setting these up:
https://help.klaviyo.com/hc/en-us/articles/115005084727#h_01H9NXQT7PAFB18869E6XDC9H5

Let me know if you have questions and I’ll try to help! Good luck!


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