How to target an event variable in an email template

Question

Hi All,We operate a custom product business with over 10^18 possible SKUs. We’re on Shopify but don’t use Shopify products due to SKU limitations. When building confirmation emails in Klaviyo we’re struggling to pull line item properties as they may be in a different order based on the type of product ordered. If we used Shopify products, we could pull the value for the field “_image” like this:{{item.product.properties|lookup:'_image'}} instead this _image value may be in position 14, 20, or 25 like this:{{ event.extra.line_items.0.properties.25.value }} Is there a way to query all event.extra.line_items and only return the value if it matches a specific name?

David To · Accepted Answer

Hello@newuser,Thanks for sharing your question with the Community!Similar to Shopify, you can query all the values in theevent.extra.line_items to allow it to return a specific name if a specific value was matched. You can typically do this with an “if” statement or your choice of a conditional statement within the templates.For example: {% if “EXAMPLE”inevent.extra.line_items %}<img src="{{ event.item.product.variant.images.0.src }}>(% endif %}This statement would be looking into thisevent.extra.line_items variable and return the image provided in theevent.item.product.variant.images.0.src field. You can learn more about using conditional statements within Klaviyo from the following articles:Template Tags and Variable SyntaxAbout Using Event Variables to Personalize FlowsGlossary of Variable Filterstags and filters available with DjangoIf you need further help building out your emails and creating these custom conditional statements, feel free to checkout out our extensive network of agency partners.-David

newuser · Answer

As a follow up, this is what I’d normally use if Klavyo supported “assign”:{% assign lip_image event.properties | where: 'name', 'lip_image' | first %}Your Image: {{ lip_image.value }}

How to target an event variable in an email template

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