I am getting trouble understanding how can I apply hide and show block based on event trigger and value for my custom HTML email template. I have 6 ancillary and I wanna show to specific people who have not purchased it and hide who have purchased that is been purchased.
While we cannot help with troubleshooting custom code, I’d recommend reaching out to one of our plethora of Klaviyo partners, or better yet a Community Champion, to set this up to you!
@stephen.trumble , I've attempted to utilize every available action and event property, but what's being copied is {{ event.isbaggagebooked|default:'' }}. According to Klaviyo's logic, it should be event|lookup:'isinsuranceapplied'=="false," or but it doesn't seem to be functioning as expected. It's either getting skipped or hidden, even when the value is "false."
While we cannot help with troubleshooting custom code, I’d recommend reaching out to one of our plethora of Klaviyo partners, or better yet a Community Champion, to set this up to you!