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Hi Klaviyo community,

 

Please help if you can! Here’s an image of my one e-mail. Somehow all the text seems to be hyperlinked towards the end of the mail. But when I click on the text in the editor to check if it’s linked, it isn’t. 

 

How do I fix this? 

 

Any help will be greatly appreciated as it says I can’t send mails as the error is syntax is broken. 

 

Warm regards,

Rox

 

Hi @smileyrox ,

Welcome to the Community! 

For the hyperlinking, this may be related to something in your source code. You can check this by clicking this button:


It will show you the HTML coding of this text block, and you might find something here that is causing the text to be formatted as a hyperlink.

For the syntax error, it may or may not be related to the hyperlinked text. Most often, I see these types of errors related to issues with tags and variables. I’ve linked a resources that can help you troubleshoot that if it is not related to the hyperlinked text. 

There are also a few threads here on the Community that discuss some common causes of syntax errors:



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Hope that helps! 

-- Ashley Ismailovski


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