Incorrect coupon code applied

  • 27 July 2023
  • 1 reply

  • Contributor I
  • 0 replies

I am trying to finalise our Abandoned cart flow emails and have created a coupon code in Shopify TAKEMEBACK. When this is applied and I do a test, the test links to the checkout correctly and I can see the products left in the cart,however it applies a WELCOME coupon automatically instead. Not sure what I am doing wrong here! Thanks.


Best answer by Taylor Tarpley 27 July 2023, 17:49

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Userlevel 7
Badge +60

Hi there@tash


Welcome to the Community! Cool to see you already using a discount offer to incentivize customers to follow through with a purchase, happy to help!


Do you mind sharing the code out that you used to rebuild the cart? If it’s applying a different static coupon, it could be that the  welcome discount was accidentally added into your code instead of the new discount, which should look like the example below:

{{ event.extra.checkout_url }}&discount=CouponName


Thanks for participating in the Community!