Is it possible to use show/hide logic with sms consent?

  • 18 April 2023
  • 2 replies


I’m trying to show an image to only the people who have not consented to receive SMS…. Is there a list of commands for the show/hide logic…… 

Almost every single link I click in the Klayvio help/community section of Klayvio sends me to a 404 error page, with no helpful information. 


Best answer by Taylor Tarpley 19 April 2023, 01:06

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Userlevel 7
Badge +59

Hi @Chantelcerise


Welcome to the Community! Happy to help! 


Sorry about that inconvenience you’ve experienced, I think those issues should be resolved now! At this time, due to how consent is stored in Klaviyo, we're unfortunately not able to use Show/Hide blocks based on consent alone. Show/hide logic only works with profile or event properties and consent is technically not stored as an accessible profile property for this feature. I’m more than happy to make a feature request for this on your behalf! 


Do you mind sharing what your goal of using this feature is? I’d be happy to help think through an appropriate workaround with more info! 


Thanks for participating in the Community!


Badge +1

Experiencing the same issue. Yes, please pass this along as a feature request!