Is there a way to expire a dynamic coupon if user unsubscribe from list?

  • 27 July 2023
  • 1 reply

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I have seen a lot of users subscribing to sms marketing jus to get the code and then unsubscribing right away. Is there a way to invalidate their dynamic coupon if they do so?




Best answer by Taylor Tarpley 28 July 2023, 17:27

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Hi there @bunnyb


Welcome to the Community! Sorry to hear you’ve been experiencing this, happy to help! 


While there isn’t a way to invalidate just a few dynamic coupons for certain users in Klaviyo, if there is a way to delete the specific dynamic codes it would be in that platform, however, I cannot confirm that this is a possible since its outside of Klaviyo. However I’m happy to submit this feature request to our product team on your behalf!


While there is always a risk of users signing up for discounts for selfish intent, we have some insightful and collaborative conversations about how to mitigate this the threads listed below! Additionally, since you’re already interesting in SMS and coupons, I will link out a best practices article created by one of our Community Champions on the subject as well!


Thanks for particpating in the Community!